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    • Visionbox Case Studies

    ARE Srl

    Digital Signage for queue management in airport.

      • 1

        Line Manager

        A touch kiosk to improve service management in a busy, international environment.

        A multilingual line manager (8 different languages) has been installed at Malpensa Airport to improve the efficiency of the ticketing and assistance service that ARE carries out within the facility. This makes it possible to have an orderly and controlled handling of travellers so that their requests can be answered in the best possible way and in the shortest possible time.

        < Precedente Successivo >
      • 1

        Line Manager

        A touch kiosk to improve service management in a busy, international environment.

        A multilingual line manager (8 different languages) has been installed at Malpensa Airport to improve the efficiency of the ticketing and assistance service that ARE carries out within the facility. This makes it possible to have an orderly and controlled handling of travellers so that their requests can be answered in the best possible way and in the shortest possible time.

        < Precedente Successivo >
      • 2

        Line Manager

        A touch kiosk to improve service management in a busy, international environment.

        A multilingual line manager (8 different languages) has been installed at Malpensa Airport to improve the efficiency of the ticketing and assistance service that ARE carries out within the facility. This makes it possible to have an orderly and controlled handling of travellers so that their requests can be answered in the best possible way and in the shortest possible time.

        < Precedente Successivo >
      • 2

        Line Manager

        A touch kiosk to improve service management in a busy, international environment.

        A multilingual line manager (8 different languages) has been installed at Malpensa Airport to improve the efficiency of the ticketing and assistance service that ARE carries out within the facility. This makes it possible to have an orderly and controlled handling of travellers so that their requests can be answered in the best possible way and in the shortest possible time.

        < Precedente Successivo >
        • 2

          Line Manager

          A touch kiosk to improve service management in a busy, international environment.

          A multilingual line manager (8 different languages) has been installed at Malpensa Airport to improve the efficiency of the ticketing and assistance service that ARE carries out within the facility. This makes it possible to have an orderly and controlled handling of travellers so that their requests can be answered in the best possible way and in the shortest possible time.

          < Precedente Successivo >
        • 2

          Line Manager

          A touch kiosk to improve service management in a busy, international environment.

          A multilingual line manager (8 different languages) has been installed at Malpensa Airport to improve the efficiency of the ticketing and assistance service that ARE carries out within the facility. This makes it possible to have an orderly and controlled handling of travellers so that their requests can be answered in the best possible way and in the shortest possible time.

          < Precedente Successivo >

          0

          Operational VisionPlayerPro

          Are Srl is a leading company in the management of airport services. It is present in all Italian airports where it provides ticketing, flight supervision and passenger assistance services. At its Malpensa site, it chose to install the VisionboxPro Line Manager to optimise the management of the flow of people at its counters. This made it possible to effectively manage the queues of passengers needing to check in, request support, book or change a flight, or obtain a refund.

          The benefits of switching to a Digital Signage line manager were several: waiting times were reduced, passengers with a more streamlined and organised waiting process enjoyed a more satisfactory service, and staff were able to concentrate on core activities and solving complex problems, instead of dealing with manual queue management.

          Application

          Line Manager

          Function

          Airport

          Loc

          Italy

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